INSIGHT NG

Empowering local businesses by connecting customers to everything they need, all in one place.

Role: Product Designer & Manager

Year: 2024.

Deliverables: Website, User Web App, Vendor Web App, Email

The problem

Finding local businesses can be a frustrating experience. Scattered information across various platforms, scammers posing as business owners, irrelevant search results, and outdated directories create a time-consuming and inefficient process.

Users often struggle to find the specific businesses they need, leading to missed opportunities and customer dissatisfaction.

Design Approach

We adopted a user-centered design approach throughout the Insight NG development process. User flow mapping techniques helped us visualize the complete user journey, from searching for a business to connecting with them.

Insight NG team is small but very intentional, brainstorming workshops fostered creative exploration, resulting in core features like the advanced filtering options and bookmarks.

User Research & Findings

Understanding user needs was paramount to the success of Insight NG. the team employed multifaceted research approaches to gather in-depth user insights, several information already exist for this niche so market research was quite fun to do for this product

Design & Product Goals

  • Individuals unfamiliar with the area rely on Insight NG to discover nearby shops, restaurants, and service providers.
  • Visitors exploring a new city leverage Insight NG to find attractions, restaurants, and unique local experiences.

High Fidelity Wireframes

Website Landing Page

User Search Function, Vendor Profile

Conclusion & Lessons

Finding local businesses just got a whole lot easier – and that's just the beginning. My journey in developing this web app has been about more than just solving a problem – it's about empowering users and businesses alike.

I designed and built a solution that bridges the gap between convenience and accessibility, fostering connections and growth. This project taught me that design thinking is the ultimate game-changer for tackling complex challenges.

User feedback showed me the importance of putting users first, adapting to needs, and crafting unique solutions. I'm now ready to unlock the potential of design for your business! With my experiences and perspective, I'm confident I can help you create a winning recipe for your brand.

Let's discuss how I can help you cook up something amazing! Send me a mail and let's get started!